7 best logistics companies in India for ecommerce [2020]
7 best Logistics companies in India for ecommerce that will boost your business faster.
There is no single Logistics company in India Which cover all the Pin-code location.
India’s geographical area is very vast. It has more than 25,000+ pin codes.
And it is not possible for any Logistics company to cover the whole area.
The bottom line is:
You don’t need to deliver your product to every Pincode. If you are able to get delivery in tier 1 & 2 cities only then it is more than enough for any business.
And when your business succeeds in these cities the other option is always available for you.
you can choose multiple logistics company for a different location.
Things to consider while deciding the logistics company for your e-commerce business:
- Cod (cash on delivery option).
- Cost per kg
- Size of product (dimension L*B*H)
- Pin-code availability
- Product return
- Loss of package
- Delivery time
- Trust issue
I am considering all the above factors & suggesting 7 best Logistics companies in India for ecommerce with fast and secure delivery with a vast coverage area.
1. FedEx: best Logistics companies in India for ecommerce
This is one of the best Logistics company. FedEx is a renowned company in America.
I like their service. Good support and always ready to help if any problem occurs.
FedEx has begun operations in India from 1984. The company has won so many awards for its excellent service.
| Services | Rating |
| Pin-code coverage area | 9.8/10 |
| Shipping Rates | 24-70/kg ( vary according to mentioned factors above) |
| COD facility | Yes |
| Tracking | 10/10 |
| International delivery | Yes |
| 1-day delivery | Yes |
| User experience | 10/10 |
| Overall Rating | 9.9/10 |
Benefits for choosing FedEx logistic service for your e-commerce company:
- FedEx offers a special plan for eCommerce companies for faster growth (best for startup).
- Fast Return Delivery for speedy re-sales and reduce business loss.
- On product cancellation they will first check the product quality then they will take it back to reduce business loss and disputes
- The customer support service is superb.
- In delivery, The package gets lost sometimes and you need good customer support to track the lost item.
- They do the delivery of all kinds of items of any weight and any dimension.
Pricing and shipping rate of FedEx logistics service:
Rs 24 to Rs 70 is the general standard rate for shipping within India.
But the shipping rate depends upon following things also
- Weight
- Dimension
- No. of product
- location
The price that I mentioned is true for products below 1 kg and location tier 1 and 2 cities.
FedEx offers a customized plan for a small business/startup. So talk with their customer support and then finalize.
Reviews of other users:
Here is the review by some other users. Most of them are happy with their service.
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2. Blue Dart: top eCommerce logistics companies in India
DHL is a very reliable Logistics company for e-commerce. The company was founded in 1983.
The company has marked its success with revenue of 739 crores in the year 2019.
The company offers an exclusive plan for e-commerce business. In this plan, they also provide free tools to you for better service.
| Services | Rating |
| Pin-code coverage area | 9.8/10 |
| Shipping Rates | 25-70/kg ( vary according to mentioned factors above) |
| COD facility | Yes |
| Tracking | 10/10 |
| International delivery | Yes |
| 1-day delivery | Yes |
| User Experience | 8.5/10 |
| Overall Rating | 9.4/10 |
Benefits for choosing Blue Dart logistic service for your e-commerce company:
- Delivery in tier 3,4 and ruler areas also.
- Best customer experience, more options,
ease and control. - Cross border delivery.
- Same day delivery.
- Return delivery service is also available with quality checks.
Pricing and shipping rates very like FedEx as I mentioned above.
You can read this PDF for more details.
Reviews of other users:
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3. Ecom Express: top logistics companies in India
Ecom-Express is a dedicated logistic company for eCommerce.The company was started in the same year (2012) in which amazon enters the Indian market.
During that time Flipkart was also on the rise. Ecom has done excellent business because of this.
| Services | Rating |
| Pin-code coverage area | 9.9/10 |
| Shipping Rates | 25-70/kg ( vary according to mentioned factors above) |
| COD facility | Yes |
| Tracking | 10/10 |
| International delivery | Yes |
| 1-day delivery | Yes |
| User Experience | 8/10 |
| Overall Rating | 9.3/10 |
Benefits for choosing Ecom Express logistic company for your e-commerce Store:
- Presence in 29 states.
- They have their service open on Sundays & holidays too.
- They have fulfillment services. In case you are running out of the warehouse then you can use their warehouse.
For more details check the PDF.
4. Delhivery
The company has 75 plus fulfillment centers and work 365 days continuously.
In 2019 they have successfully delivered 650 million products and counting.
Delhivery is operating in 2300 plus cities and have 3500 plus customer.
They have a team of 40,000 people who constantly trying their best to help you and deliver the product at the right time and location.
| Services | Rating |
| Pin-code coverage area | 9/10 |
| Shipping Rates | 30-70/kg ( vary according to mentioned factors above) |
| COD facility | Yes |
| Tracking | 10/10 |
| International delivery | Yes |
| 1-day delivery | Yes |
| User Experience | average 8/10 |
| Overall Rating | 9/10 |
Benefits for choosing Delhivery logistic company for your e-commerce Store:
- The company provides all kinds of shipment services.
- Delhivery is growing very faster.
- Fulfillment service is awesome for those who cant rent the warehouse.
Reviews of other users:
5. Shadowfax
Shadowfax was founded in 2015. But the company has performed exceptionally well in terms of service.
Shadowfax has received funds from bigger companies like Flipkart, Qualcomm.
Shadowfax has not vast Pincode outreach. It is limited to 7000 Pincode.
The service is available in major cities like tier 1 and 2.
Service is great in whichever cities they are operating. When it comes to choosing Logistic company for your eCommerce shop its matter most.
| Services | Rating |
| Pin-code coverage area | 7/10 |
| Shipping Rates | 30-70/kg ( vary according to mentioned factors above) |
| COD facility | Yes |
| Tracking | 10/10 |
| International delivery | no |
| 1-day delivery | Yes |
| User Experience | 7.6/10 |
| Overall Rating | 8.2/10 |
Benefits for choosing Shadowfax logistic company for your e-commerce Store:
- The service is superb.
- Best for a startup.
- They receive 4 lakh orders per day
- 100k + partner network
6. FarEye
FarEye has achieved a successful name in logistic business. They have Walmart, Wayfair & ZALORA as their client.
They are operating 20+ countries. FarEye has won the Deloitte technology fast 50 awards in 2019.
They are giving their service to 150+ clients all over the world.
| Services | Rating |
| Pin-code coverage area | 6/10 |
| Shipping Rates | 20-60/kg ( vary according to mentioned factors above) |
| COD facility | Yes |
| Tracking | 10/10 |
| International delivery | Yed |
| 1-day delivery | Yes |
| User Experience | 7.2/10 |
| Overall Rating | 7.73/10 |
Benefits for choosing FarEye logistic company for your e-commerce Store:
- A little bit cheaper than others.
- Intelligent 3PL(third party logistics) Partner Selection.
- Better tracking of products.
- Reverse Logistics service is also available.
- They allow the customer to choose their own delivery slots
7. DTDC
It is an Indian company operating in more than 200 countries.
The company is 30 years old. DTDC service is good.
The company had won the “Hot 50 brand” Award in 2018.
| Services | Rating |
| Pin-code coverage area | 9.5/10 |
| Shipping Rates | 30-70/kg ( vary according to mentioned factors above) |
| COD facility | Yes |
| Tracking | 10/10 |
| International delivery | Yes |
| 1-day delivery | Yes |
| User Experience | 5/10 |
| Overall Rating | 8.1/10 |
The downside of DTDC:
- The company doesn’t offer any special plan for Ecommerce, unlike others.
- It is not good for new companies.
- Customer support is average
A word for logistics companies
If you run a logistics company and you want to get into this list of best logistics companies in India for e-commerce then email me at inzamamsafi007@gmail.com
First I will review it personally and do all kinds of testing than after that, I will decide is it worth mentioning in the list or not.
CONCLUSION
Choosing the right Logistics company for Ecommerce is quite daunting. But I have my own personal experience with each of the companies.
I have gone through all the difficulties and Finally, I know which one is best.
If you have any question feel free to ask. I will respond to each valuable comment.
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